Frequently Asked Questions
DO YOU OFFER CUSTOM ORDERS?
Yes! Depending on the style, type of earring, amount needed, ect. Cost will be higher due to the extra time needed to create. Please allow 2 weeks for creation and shipping. Reach out to me via email or contact form and we can chat about all the details!
DO YOU OFFER WHOLESALE?
Yes, I do offer wholesale! Pricing varies on different styles. The processing time for wholesale orders are 2-4 weeks. If you are interested in carrying Claisy Daisy earrings in your store, please email me at firstname.lastname@example.org
ARE POLYMER CLAY EARRINGS HEAVY?
Polymer clay is an extremely lightweight material, allowing for larger and more bold designs that are still light and comfortable.
WHEN WILL MY ORDER BE SHIPPED?
Please allow 2-4 business days from time of purchase for your orders to be shipped out. Once they are shipped domestic via USPS you can expect delivery within 4-6 days.
Once your order has been dropped off at USPS, Claisy Daisy cannot be held responsible for lost or stolen items. If there are any issues with shipping, please contact USPS directly with your tracking number.
I do not offer international shipping at this time.
WHAT KIND OF METAL IS USED ON YOUR JEWELRY?
All earring studs, posts and hooks are stainless steel. Silver fish hooks are surgical steel and gold hooks are gold plated stainless steel. All of which is hypoallergenic.
Care instructions come printed on the back of your earring cards.
If dirty clean with mild soap / water and cloth. Clay is water proof but keep away from chemicals such as bathing and swimming.
Make sure to store your earrings in a cool dry place and out of direct sunlight.
Polymer clay is a flexible material when cured properly. However, I strongly recommend NOT to bend your clay earrings.
WHAT IS YOUR RETURN POLICY?
For quality control, and sanitation reasons, all sales are final. If something is wrong with the order you received, please email me at email@example.com within 7 days of receiving your order.
A NOTE FROM THE ARTIST:
Due to the nature of handmade jewelry please note that no two pieces may be exactly alike and therefore may have slight variations from what is pictured. Each earring is handmade and hand sanded.
If you have any questions or concerns, please contact Suri at firstname.lastname@example.org